A calmer approach to technology

Good tools should make everyday work easier. Start by identifying the task, the friction, and the outcome you need.

Understand the problem

Write down what happened and what you expected instead. A concrete example makes it easier to find a useful next step.

• Describe the task.
• Check the simplest explanation first.
• Keep a record of what changed.

Choose a manageable next step

A small, reversible improvement is often enough to make progress. Review the result before adding more complexity.